We’re a small team and we read everything. There’s no ticket maze and no chatbot in the way — pick the right window below and a human who works on the product answers.
Three windows, three real inboxes. Nothing here routes to a queue we can’t see.
Custom contracts, volume commitments, BYOK setup, or a walkthrough of the platform for your team. If you run many client brands and want to talk economics, this is the one.
hello@luminarworks.com →Questions about your account or billing, something not working the way it should, or a feature you wish existed. Include your workspace and what you were doing — it gets you a faster answer.
hello@luminarworks.com →Vulnerability reports, security questionnaires, and data-protection queries. Answered by the same people who wrote the mechanisms on the audit sheet.
security@luminarworks.com →Or skip the email entirely
Start free with 2,000 credits — roughly a week of real production. Paste a client’s URL, watch one design re-render in their brand, and reach us from inside the app if you get stuck.
No card · No trial countdown · No per-client fees